Privacy Policy
Effective Date: 11 April 2025
Mesh Media is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with us online or through our services. Mesh Media operates under two legal entities:
Mesh Media (Pty) Ltd, registered in South Africa
Mesh Media Ltd, registered in the United Kingdom
This policy complies with both the Protection of Personal Information Act (POPIA) in South Africa and the UK General Data Protection Regulation (UK GDPR) in the United Kingdom.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number.
Business or company details.
Billing and payment information.
Technical data such as IP address, browser type, and device info.
Any other data you voluntarily provide through forms, emails, or direct contact.
2. How We Use Your Information
We use your information to:
Provide and maintain our services.
Process payments and manage accounts.
Communicate with you regarding your projects or enquiries.
Send service-related or marketing communications (you can opt-out anytime).
Comply with legal or regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Trusted service providers (e.g. hosting, billing, analytics).
Legal authorities if required by law.
Mesh Media entities (Pty Ltd and Ltd) where necessary to deliver services.
All third parties are obligated to maintain your privacy and comply with data protection regulations.
4. Data Storage and Security
We take reasonable precautions to protect your data from loss, misuse, or unauthorized access. Data may be stored on secure servers in South Africa, the UK, or trusted third-party services with appropriate safeguards.
5. Your Rights
Depending on your location, you have the right to:
Access, correct, or delete your personal data.
Object to or restrict certain types of data processing.
Withdraw consent at any time (if processing is based on consent).
Lodge a complaint with a data protection authority:
South African Information Regulator
UK Information Commissioner’s Office (ICO)
6. Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
7. International Data Transfers
Because we operate across multiple jurisdictions, your information may be transferred between countries. We ensure all transfers comply with applicable data protection laws.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
South Africa (Mesh Media Pty Ltd)
Email: [email protected]
Address: Retail 12 Beacon Rock, 21 Lighthouse Road, Umhlanga Rocks, KwaZulu-Natal, 4319.
United Kingdom (Mesh Media Ltd)
Email: [email protected]
Address: The Old Rectory, Church Street, Weybridge, Surrey, United Kingdom, KT13 8DE